At TheraCare India, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you share with us, particularly through our WhatsApp communication channel.

1. Information We Collect

When you contact us via WhatsApp or through our website, we may collect:

• Your name and contact number

• Any health-related information you voluntarily share

• Appointment details or service inquiries

• Messages and files shared via WhatsApp

2. How We Use This Information

We use your information to:

• Respond to your queries

• Schedule and confirm appointments

• Provide service-related updates or notifications

• Improve our customer support experience

3. WhatsApp Communication

We use WhatsApp Business API to offer quick and secure communication. Messages sent via WhatsApp are protected by end-to-end encryption.

By initiating a WhatsApp chat with us, you consent to receive messages related to appointments, health services, and support.

4. Data Sharing and Protection

We do not share or sell your information to third parties. Your data is stored securely and only accessed by authorized personnel for healthcare service purposes.

5. Your Rights

You can:

• Request to view or delete your personal information

• Opt out of receiving WhatsApp communications at any time

To make such a request, please contact us using the details below.

6. Contact Us

If you have any questions about this policy or your data, contact us at:
📧 Email: [email protected]
📞 Phone/WhatsApp: [+91 981148365]
🌐 Website: https://www.theracare.in

7. Policy Updates

This policy may be updated from time to time. Please check this page for the latest version.